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Terms & Conditions

Effective Date: January 1, 2026

Welcome to SolarViewShades.com. These Terms & Conditions (“Terms”) govern your use of this website and the purchase of products from Solar View Window Fashions. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use this website.

1. About Solar View Window Shades

Welcome to SolarViewShades.com. These Terms & Conditions (“Terms”) govern your use of this website and the purchase of products from Solar View Shades. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use this website.

2. Acceptance of Orders

All orders are subject to acceptance by Solar View Window Shades.

We reserve the right to:

  • Refuse or cancel any order.
  • Correct pricing or typographical errors.
  • Cancel orders due to product availability or suspected fraud.

If payment has already been processed for a canceled order, a refund will be issued.

3. Custom-Made Products

All shades sold by Solar View Shades are manufactured to the dimensions provided by the customer.

Because these products are custom-made:

  • Each order is manufactured specifically for the customer’s windows.
  • Customers are responsible for providing accurate measurements.
  • Once production has begun, custom orders cannot be changed or canceled.
  • Custom products cannot be returned simply because they were ordered in the wrong size or the customer changed their mind.

4. Measuring Responsibility

Customers are solely responsible for ensuring that all measurements submitted are accurate.

Solar View Window Fashions provides measuring guides and installation instructions as a courtesy. These guides are intended to assist customers but do not guarantee proper measurements.

Solar View Window Fashions is not responsible for products that do not fit due to:

  • Incorrect customer measurements
  • Incorrect mounting selection
  • Failure to follow measuring instructions
  • Window openings that are not square or level

If you are unsure how to measure, please contact us before placing your order.

5. Product Information

We make every effort to display our products accurately.

However:

  • Colors may vary depending on monitor or mobile device settings.
  • Fabric textures and finishes may appear different in person.
  • Product specifications may change without prior notice as improvements are made.
 

Minor variations in color, weave, finish, and dimensions are considered normal manufacturing tolerances.

6. Pricing

Prices shown on SolarViewShades.com are subject to change without notice.

Pricing errors may occasionally occur. If an error affects your order, we will contact you before processing.

7. Payment

Payment is required before production begins.

We accept approved payment methods displayed during checkout.

Orders will not enter production until payment has been successfully processed.

8. Shipping

Estimated shipping times are provided for convenience only.

Actual delivery dates may vary due to:

  • Manufacturing schedules
  • Carrier delays
  • Weather
  • Supply chain interruptions
  • Events beyond our reasonable control

Solar View Window Fashions is not responsible for delays caused by shipping carriers.

Customers should inspect all packages immediately upon delivery.

Any shipping damage should be reported promptly to both the carrier and Solar View Window Fashions.

9. Returns

Because our shades are manufactured to customer specifications, custom products are generally not eligible for return or exchange unless:

  • The product was manufactured incorrectly.
  • The product arrived damaged.
  • The product contains a manufacturing defect covered by our warranty.
  • Cutting shade paper shroud with a sharp object will result in damage to the material and is not covered.

Customers must contact Solar View Shades within a reasonable period after receiving the order if there is a problem.

Please refer to our Return Policy for complete details

10. Order Cancellations

All orders placed will have a 24-hour wait time before manufacturing begins. Customers can cancel during this time.

Once production has started, custom orders cannot be canceled because materials have been cut and production has begun specifically for your order.

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11. Limited Lifetime Warranty

Solar View Window Fashions proudly stands behind the quality of its products.

Our Limited Lifetime Warranty covers only the mechanism.

The warranty does not cover:

  • Improper measuring
  • Improper installation
  • Abuse or misuse
  • Alterations or modifications
  • Damage caused by accidents or natural disasters
  • Normal wear and tear
  • Damage resulting from failure to follow care and installation instructions

Warranty remedies are limited to repair or replacement of the defective product, at our discretion.

Please review our complete Warranty Policy for additional information.

12. Installation

Installation instructions are provided for customer convenience.

Customers are responsible for:

  • Selecting the appropriate mounting method.
  • Ensuring adequate mounting surfaces.
  • Following all installation instructions.
  • Using proper tools and hardware.

Solar View Window Fashions is not responsible for damage to walls, windows, trim, or property resulting from improper installation.

13. Limitation of Liability

To the fullest extent permitted by law, Solar View Window Fashions shall not be liable for indirect, incidental, consequential, special, or punitive damage arising from the use of our website or products.

Our total liability for any claim shall not exceed the purchase price of the product, giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

14. Website Content

All website content, including text, graphics, photographs, logos, product descriptions, videos, and designs, is the property of Solar View Window Fashions or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

15. Privacy

Your use of SolarViewShades.com is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Oklahoma, without regard to its conflict of law principles.

17. Changes to These Terms

Solar View Window Fashions reserves the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon posting to this website.

18. Contact Us

Solar View Window Fashions
SolarViewShades.com
Phone: 800-595-8072
Email: sales@solarviewshades.com
Tulsa, Oklahoma, USA

Solar View – Roll Shade Measurement Guidelines

SolarView will provide custom roll shades made to the measurements that the customer records.

1. Understanding Measurements

  • All measurements must be recorded in inches, rounded down to the nearest 1/8 inch.

    • Width = Left to right
    • Height = Top to bottom
    • Depth = Front to back (inside the window casement)

2. Important Requirements

    • Measure at the bracket installation points.
      The width must be taken at the exact location where the brackets will be mounted.
      → Do NOT measure based on the desired shade fabric size.
    • Use a steel measuring tape only.
      Cloth or flexible tapes are not accurate enough.
    • Accepted units: Inches with fractions (rounded down to nearest 1/8″).
      → Feet, decimals, and metric measurements will not be accepted.
    • Record exact window measurements.
      Do not add or subtract anything—Solar View will make appropriate manufacturing adjustments.

3. Rounding Instructions

  • Round down to the nearest 1/8 inch.
    Examples:

    • 35 3/16″ → record 35 1/8″
    • 27 5/32″ → record 27 1/8″
    • 42 7/16″ → record 42 3/8″

Tools Needed

Included Hardware

  • Cordless drill or screwdriver
  • ¼” hex drive attachment
  • Tape measure
  • Pencil & level
  • Possibly a 3/32″ drill bit
  • Specific wall anchors when needed
  • 2 universal brackets
  • 4 × #6 × ¾” self‑tapping screws (for wood, sheet metal, aluminum)
  • 2 flat‑head screws for clutch side (inside/jamb mount)

Mollies/toggles for plaster, drywall, or concrete are not included.

Bracket Notes:

Faber/Benthin universal brackets may be mounted left or right, inside, outside, or on the ceiling. Brackets must be installed perfectly level for proper shade operation.

Standard bracket length: 1 3/8″. Extended length: 2 3/8″.

Inside Measurement (IM) Guidelines

What is an Inside Measurement (IM)?

  • Inside Measurement refers to ordering a shade to be installed inside the window casement. When you provide an IM width, you are giving the exact space within the opening.
    The factory will then take precise deductions to ensure the shade, brackets, and rotating control mechanism fit properly.

Factory Deductions & Side Gaps

  • Round down to the nearest 1/8 inch.
    Examples:

    • 35 3/16″ → record 35 1/8″
    • 27 5/32″ → record 27 1/8″
    • 42 7/16″ → record 42 3/8″

  • Because of these required deductions:

  • IM shades will ALWAYS have a gap of up to 5/8” on both sides

  • (± 1/8” depending on tolerances)

    This gap is necessary so the shade can raise, lower, and rotate freely.

Example

  • If you order a shade at:

    • IM Width: 70”

    The shade will be manufactured to fit within that 70” space.
    However, due to bracket/mechanism allowances:

    • Approximate material width (including bottom bar): 68 ¾”

    This remaining space is the functional “gap” required for operation.

When IM Gaps Are Not Acceptable

If the side gap is visually unacceptable or you need more complete coverage:

Consider an Outside Bracket Mount (OB)

Mounting the shade on the wall, trim, or mullion allows you to add width beyond the window opening and cover more area.

When IM Gaps Are Not Acceptable

If the side gap is visually unacceptable or you need more complete coverage:

Consider an Outside Bracket Mount (OB)

Mounting the shade on the wall, trim, or mullion allows you to add width beyond the window opening and cover more area

Important Ordering Rules

  • Do NOT use fabric/material width or bottom bar width as measurements.
    These are not accepted for ordering and will result in incorrect shade sizing.
  • Record only true window opening dimensions.
    The manufacturing team will apply all appropriate deductions.
  • Check for obstructions.
    Trim, molding, handles, sensors, and other protrusions must be measured and accounted for before ordering.
  • Photos or additional measurements may be required to ensure a proper custom fit.

Outside Measurement (OM / OB) Guidelines

What Is an Outside Measurement (OM)?

  • Outside Measurements—also referred to as Outside Bracket (OB) measurements—are used when mounting the shade outside the window casement. This includes mounting on:

    • The outer window casing
    • Wall surface
    • Ceiling
    • Trim or molding
    • Mullions

  • When you provide an OM/OB measurement, you are giving the exact dimensions you want the shade to cover, based on where the brackets will be installed.

Factory Deductions

  • OB measurements are manufactured with NO factory deductions.

    The shade will be made exactly to the width and height you order.

    This gives you complete control over the final coverage area.

Improved Light Gap Coverage

  • For Outside Mount installations, you can eliminate or reduce light gaps by:

     Simply adding extra width to your bracket mounting measurement.

    Because the shade sits outside the opening, you can widen the shade beyond the window frame to improve privacy and light control.

Golden Rule for OB Measurements

Always measure to and from the exact points where the brackets will be installed.

This ensures:

  • Correct overall width
  • Proper bracket alignment
  • Accurate shade fit
Outside mount roller shade with matching end cap and fascia for a clean, finished appearance.